The CompTIA A+ Core Series requires candidates to pass two exams: Core 1 (220-1101) and Core 2 (220-1102) covering the following new content, emphasizing the technologies and skills IT pros need to support a hybrid workforce:
Increased reliance on SaaS applications for remote work
How to remotely diagnose and correct common software, hardware or connectivity problems
Evolving core technologies from cloud virtualization and IoT device security to data management and scripting
Multiple operating systems, when to use them and how to keep them running properly
Reflects the changing nature of the job, including how to assess if it’s best to fix something on site, or send it to a specialized provider
CompTIA A+ is compliant with ISO 17024 standards and approved by the U.S. DoD to meet Directive 8140.03M requirements. Regulators and governments rely on ANSI accreditation because it provides confidence and trust in the outputs of an accredited program. Over 3 million CompTIA ISO/ANSI-accredited exams have been delivered since January 1, 2011.
What Skills Will You Learn?
Hardware: Identifying, using and connecting hardware components and devices, including the broad knowledge about different devices that is now necessary to support the remote workforce
Operating Systems: Install and support Windows OS including command line and client support, system configuration imaging and troubleshooting for Mac OS, Chrome OS, Android and Linux OS
Software Troubleshooting: Troubleshoot PC and mobile device issues including common OS, malware and security issues
Networking: Explain types of networks and connections including TCP/IP, WIFI and SOHO
Troubleshooting: Troubleshoot real-world device and network issues quickly and efficiently
Security: Identify and protect against security vulnerabilities for devices and their network connections
Mobile Devices: Install and configure laptops and other mobile devices and support applications to ensure connectivity for end users
Virtualization and Cloud Computing: Compare and contrast cloud computing concepts and set up client-side virtualization
Operational Procedures: Follow best practices for safety, environmental impacts, and communication and professionalism